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General

Our platform is packed with features to make your life easier. From a powerful booking software that keeps your schedule organized, to automated marketing that helps you reach more customers.


We’ve got document and inventory management covered, and we even keep track of service and MOT history. Want to learn more? Check out our YouTube tips channel! Plus, our artificial intelligence is always there to assist you.


Looking to find the perfect fit for your business? We’ve got you covered! Visit our Pricing page to compare the features of our three versions - AutoModu Biz Simple, AutoModu Biz Advanced, and AutoModu Biz Enterprise. Find the one that’s just right for you!


And here’s the best part: you get your very own AutoModu profile. Think of it as your virtual business card on the AutoModu marketplace. It’s visible to both new and existing clients, allowing them to find your services, view your profile, read reviews, and book appointments 24/7. 

To begin your AutoModu subscription or to update your payment details, simply navigate to the ‘Subscription & Billing’ section in your settings. Here, you’ll be able to select and update the card you wish to use for your AutoModu subscription. If a payment is missed, updating your card information will initiate a charge to bring your subscription back into good standing.


Your AutoModu subscription will be automatically charged every month using the same payment method. If you have Boost enabled, the same payment method will be used for Boost fees as well. It’s a seamless process designed for your convenience!

 The AutoModu Marketplace is a comprehensive platform designed to cater to all your automotive needs. It’s a virtual space where your business profile is displayed to clients who are in search of services like yours. Clients can conveniently access our marketplace via the AutoModu for Customers app, and can search based on specific services, locations, available hours, and distance.

Our platform is equipped with a wide array of features for our customers. These include unique GPS navigation with traffic cameras, garage booking, MOT history, service history, and timely reminders for all necessary maintenance. Additionally, customers can interact with our AI driving assistant and utilize our video and music player.


By enlisting your business on the AutoModu Marketplace, you’re opening your doors to new clients at any time of the day. This platform serves as a bridge connecting you with clients who require your services 24/7. So, if you’re looking to expand your reach and availability, the AutoModu Marketplace is the place for you.

 The AutoModu Marketplace is a fantastic platform to attract new clients, but standing out from the competition is key. Here are a few tips to help you shine:

  • Cover Photo:  Make a great first impression with an inviting cover photo. This is the first thing people see when they visit your business on AutoModu.
  • List Your Services: Provide a comprehensive list of your services, complete with prices, pictures, descriptions, and booking capacity.
  • Set Your Working Hours: Let your clients know when you’re available by setting your working hours.
  • Enable Boost:  Give your business that extra visibility by enabling Boost.
  • Encourage Reviews:  Reviews can make or break a business. Encourage your clients to leave a review after their visit.

Remember, every little detail counts when it comes to setting yourself apart from the competition. 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

Bookings

Bookings is a versatile module that allows garages and mechanics to manage their online bookings. These bookings can come from the AutoModu Booking app, your website, or can be manually entered into the system. Here’s how you can use it:

  1. Go to the Booking section.
  2. Click on New Booking.
  3. If you operate multiple garages, select the one you’re scheduling for. If you only have one, it will be chosen by default.
  4. Choose the service needed, such as MOT.
  5. Pick an available time slot from the Availability section.
  6. Input the vehicle’s registration number.
  7. Verify the vehicle details.
  8. Select the customer for whom the booking is being made.


Once a booking is made, your customer will receive an email with the confirmed booking details. If your customer uses the AutoModu app, the booking will also appear in their app. Finally, click Continue and confirm the booking. This feature ensures you never miss a booking and helps you provide timely service to your customers.

Yes, you do have to confirm bookings made by your clients. You can do this using your pocket AutoModu Business app or from your computer or tablet. On all devices, you need to navigate to ‘Bookings’, select form ‘Status’ - Online, go to ‘Edit’, and then choose to either ‘Confirm’ or ‘Decline’ the booking request. 


Once confirmed, the system will automatically send a message to the client’s email with the booking details. If the booking is declined, you will need to provide a reason, and the client will receive a message explaining why the booking was declined.  

Indeed, you could modify your clients’ bookings, but only prior to your confirmation. This can be accomplished using your pocket AutoModu business app, or alternatively, from your computer or tablet. Regardless of the device, you’ll need to go to ‘Bookings’, choose ‘Online’ under ‘Status’, and select ‘Edit’. 


This will allow you to adjust the time and service. After making the necessary changes, remember to click ‘Confirm’. Upon confirmation, the system will automatically dispatch an email to the client, providing them with the details of their booking.” .  

Yes, your clients do need the AutoModu customers app to book with you, as it is the most convenient way for them to make bookings 24/7. However, you also have the option to book any customer as a walk-in or over the phone. In these cases, you would need to collect all the necessary information about the customer and their vehicle first. You can do this by going to ‘Bookings’, selecting ‘New Booking’, and following the process. 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

Marketing

 Boost your business on the AutoModu Marketplace with our simple yet effective strategy! Purchase a booster pack for a week, two weeks, or even a month. Next, unleash your creativity by designing a captivating advertising banner. Once you hit publish, your ad will pop up in your category, catching the eye of potential customers.

  To create a ‘Book Now’ button on social media and generate a social media link for free, follow these steps:

  1. Choose the social media platform where  you want to add the ‘Book Now’ button.
  2. Click on the ‘Generate’ button.
  3. A link will be generated. Copy this link.
  4. Use the copied link in your social media advertisement.

This way, you can easily create a ‘Book Now’ button for any social media platform you want. Remember, the effectiveness of your ‘Book Now’ button will depend on the visibility and attractiveness of your social media advertisement. So, make sure to design an engaging and eye-catching ad! 

  

Here’s a simplified guide to help you embed a ‘Book Now’ button on your website:

  1. Select the location: Identify the spot on  your website where you’d like the ‘Book Now’ button to appear.
  2. Create the code: By clicking on the ‘Generate’ button, you’ll produce the necessary code for your ‘Book Now’ button.
  3. Grab the code: Don’t forget to copy the generated code.
  4. Apply the code: Head over to the  backend of your website, find the HTML editor, and paste the copied code  where you want the button.


That’s it! You’ve now added a ‘Book Now’ button to your website. I

 You don’t need to stress about sending reminder messages to your clients. The moment they download the AutoModu for Customers app, all reminders are set to go off automatically. What’s more, if your garage was the last service point for a client, the reminder message will directly reference your garage. This smart system takes care of managing reminders for you, freeing up your time and reducing your workload. And the best part? This service is completely free! 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

Invoices

You have two methods to generate an outgoing invoice:

Method 1 (When there’s a booking):

  1. Go to “Booking”.
  2. Find the booking with the status “Finished”.
  3. Click “View” to see the booking details page.
  4. Navigate to “Create Invoice”.

Method 2 (When there’s no booking):

  1. Go to “Outgoing Invoices”.
  2. Click “New Invoice”.
  3. Find the customer’s name.
  4. Follow the process as prompted by AutoModu.  

To add new items to the outgoing invoice, you can follow these steps:

  1. Navigate to the Outgoing invoices section of AutoModu.
  2. Find the invoice to which you want to add a service or item. The invoice should be in the Unpaid status.
  3. Once you’ve selected the appropriate invoice, look for the Details section.
  4. In the Details section, click on the Add item option.
  5. Choose between Service or Product This will allow you to add new product or services to your outgoing invoice.

Please ensure that the invoice is unpaid before attempting to add items. If the invoice is already paid, you may not be able to add new items to it.  

It is very easy to save the outgoing invoice as a PDF or end it to customer email using AutoModu. You can easily create your invoice as a PDF. Here are the steps:

  1. Go to Outgoing invoices.
  2. Find the invoice you are looking for.
  3. Click the Print button.

After these steps, you will see your invoice in PDF format. You can then print it or send it to your customers as a PDF via email.  

You can include a discount in the outgoing invoice in AutoModu.

Here are the steps:

  1. Go to Outgoing Invoices.
  2. Find the Unpaid Invoice.
  3. Go to Discount.
  4. Enter the amount of discount.

This will apply a discount to the unpaid invoice.  

To view the history of all outgoing invoices, you can follow these steps:

  1. Go to the Outgoing Invoices section of your system.
  2. Select ALL from the Status dropdown menu.
  3. Specify the date range for which you want to view the invoices.
  4. After setting the date range, all created invoices within that period will appear.

You also have the option to: 

  • Print the report. 
  • Create a PDF file of the report. 
  • Export the report to an Excel spreadsheet. 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

Inventory Management

 To add items that you sell or use internally as part of the service you offer, follow these steps:

  1. Go to Inventory.
  2. Choose Document Type: Select the type of document you want to create, such as ‘Incoming Invoices’ or ‘Stock Receipt’.
  3. Add Invoice or Stock Receipt: Click on the ‘Add Invoice’ or ‘New Stock Receipt’ button.
  4. Fill in Required Fields: At a minimum, you must fill in the required fields such as product name, price, SKU, picture, and supplier information.

By following these steps, you can easily add products to your system. Remember, the more accurate the information you provide, the better your inventory management will be.

To remove a product from your inventory without selling or using it, navigate to ‘Inventory’, select ‘Inventory Write-offs’, go to Write-oof Product, select the product from your list, and write it off. 

Whenever you invoice your services to a client, you have the option to add a product from your existing product list or introduce a new product on the fly. A product added on the fly is one that isn’t part of your current inventory list and is added solely for invoicing purposes. 

To transfer products from one warehouse to another, navigate to ‘Inventory’, select ‘Transfer Orders’, click on ‘New Transfer Order’, and follow the process. 

To generate an inventory report, navigate to the “Inventory” section and select “Inventory Report”. Then, specify the start and end dates for the report. Once you’ve done this, you can generate your report. We provide the report in both Excel and PDF formats for your convenience. 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

Clients

To add a client, follow these steps:

  1. Navigate to the Clients section.
  2. Choose either Individual or Company based on the type of client you want to add.
  3. Click on the Add Person button if you chose Individual or Add Company button if you chose Company.
  4. Fill in all the required fields with the appropriate information.
  5. Once you’ve filled in all the necessary details, click on the Save & Close button.

This will successfully add a new client. Please ensure all information is accurate before saving.  

To remove a product from your inventory without selling or using it, navigate to ‘Inventory’, select ‘Inventory Write-offs’, go to Write-oof Product, select the product from your list, and write it off. 

Whenever you invoice your services to a client, you have the option to add a product from your existing product list or introduce a new product on the fly. A product added on the fly is one that isn’t part of your current inventory list and is added solely for invoicing purposes. 

To transfer products from one warehouse to another, navigate to ‘Inventory’, select ‘Transfer Orders’, click on ‘New Transfer Order’, and follow the process. 

To generate an inventory report, navigate to the “Inventory” section and select “Inventory Report”. Then, specify the start and end dates for the report. Once you’ve done this, you can generate your report. We provide the report in both Excel and PDF formats for your convenience. 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

Staff Management

To add a Staff Member, follow these steps:

  1. Navigate to Staff Management.
  2. Click the Add Staff Member button.
  3. Fill in all the required fields with the staff member’s information.
  4. Once you’ve entered all the necessary information, click Save & Close.

This will add the new staff member to your system. Please ensure all the information is correct before saving. If you need to make any changes later, you can usually do so in the Staff Management section by pressing the Edit button.  

In AutoModu, you can set a Staff Member’s role by following these steps:

  1. Register your company to create an admin account.
  2. With the primary admin account, you have the rights to manage various aspects such as the Company Profile, Subscriptions, Businesses, Marketing, Bookings, and User Roles.

There are three roles you can assign depending on the rights in the system and the work they will do:

  1. Admin: This role has the highest level of access. They can manage the Company Profile, Subscriptions, add Businesses, manage Marketing, create and change Bookings, and manage all roles which are Super User and User.
  2. Super User: This role can add services, products, manage clients, inventory, outgoing invoices, use Marketing, make, and change Bookings, and add Users.
  3. User: This role can see all bookings, get the booking, and start and finish the job.

Please ensure you assign the correct role to each staff member based on their responsibilities within your company. If you need to make any changes later, you can usually do so in the User Roles section. 

In AutoModu, you can appoint as many admins as your business needs. These roles come with the authority to manage all business settings, so they should be assigned with care. It’s important to note that the admin who registers the business is permanent and cannot be removed he is a primary administrator. This primary account is responsible for overall system management.  

To transfer products from one warehouse to another, navigate to ‘Inventory’, select ‘Transfer Orders’, click on ‘New Transfer Order’, and follow the process. 

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

My Businesses

When setting up an account with AutoModu, you’ll be asked to provide some basic business details such as your business name and contact information. Don’t worry if you don’t have all the details at hand, you can always update this information later. Simply navigate to the ‘My Businesses’ section and select ‘Business Details’. Here, you can also add additional information like your tax details. Remember, keeping your business information up to date helps us serve you better! 

Setting up your business hours on AutoModu is a straightforward process. Here’s a simplified guide:

  1. Account Setup: When you create your AutoModu account, you’ll be asked to establish your business hours.
  2. Navigation: Go to ‘My Businesses Settings’. 3. Business Details: Open ‘Business Details’ and click the ‘Edit’ button.
  3. Working Hours: Scroll to the bottom and click on ‘Business Hours’.
  4. Templates or Customization: Choose from our pre-set templates or customize your own business hours.
  5. Save: Once you’re satisfied with the setup, click ‘Save’.

Tip: You have the flexibility to decide when changes to your business hours take effect - immediately, the following week, or on a specific date. It’s all about what works best for your business!

Adding a new business with a different address is a straightforward process. Here’s how you can do it:

  1. Go to My Businesses: Start by navigating to the ‘My Businesses’ section.
  2. Add Business: Click on the ‘Add Business’ button to start the process.
  3. Choose Business Type: Select the type of business you’re adding.
  4. Fill in Business Information: Provide all the necessary details about your business, including the new location.
  5. Set Business Hours: Specify the operating hours for your business.
  6. Add Cover Image: Upload a cover image that represents your business.
  7. Choose Subscription Plan: Select the subscription plan that suits your business needs.
  8. Payment and Publication: Complete the payment process and publish your business.

Can’t find what you’re looking for? No worries! Please visit our Contact us page. Our friendly team is on standby, ready to help answer any questions or address any concerns you might have. 

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